Terms & Conditions

Last Updated: January 2026

1. Agreement to Terms

By accessing and using the HomiQ Households website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on HomiQ Households website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose or for any public display
  • Attempt to decompile or reverse engineer any software contained on the website
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server
  • Violate any applicable laws or regulations

3. Disclaimer

The materials on HomiQ Households website are provided on an 'as is' basis. HomiQ Households makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

4. Limitations

In no event shall HomiQ Households or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on HomiQ Households website, even if HomiQ Households or an authorized representative has been notified orally or in writing of the possibility of such damage.

5. Accuracy of Materials

The materials appearing on HomiQ Households website could include technical, typographical, or photographic errors. HomiQ Households does not warrant that any of the materials on the website are accurate, complete, or current. HomiQ Households may make changes to the materials contained on the website at any time without notice.

6. Product Information

Accuracy

We strive to provide accurate product descriptions, images, and prices. However, we do not warrant that product descriptions, pricing, or other content on the website is accurate, complete, reliable, current, or error-free.

Product Images

Product images are for illustrative purposes. Actual products may vary slightly in appearance, color, or dimension from the images displayed.

Availability

We reserve the right to limit quantities or discontinue products at any time. Availability is subject to stock levels.

7. Pricing and Availability

All prices are subject to change without notice. We reserve the right to refuse or cancel any order. In the event of a pricing error, we will notify you and offer to cancel your order or process it at the correct price.

8. Order Processing

Order Acceptance

We reserve the right to accept or refuse any order. Order confirmation does not constitute acceptance of your order.

Order Verification

We may contact you to verify your order details before processing. Your order is only final once we have confirmed its acceptance.

Payment

Payment must be received before we process your order. We accept payment through Paystack and M-Pesa, depending on your location.

9. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your password and are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breaches of security.

10. User Content

You grant HomiQ Households a worldwide, royalty-free license to use, reproduce, modify, and distribute any content you submit, including reviews and comments. We reserve the right to remove any content that violates these terms or is inappropriate.

11. Prohibited Activities

You agree not to:

  • Violate any applicable law or regulation
  • Infringe on intellectual property rights
  • Harass or harm any person
  • Submit false or misleading information
  • Attempt to gain unauthorized access to the website
  • Transmit viruses or malicious code
  • Engage in any form of fraud or deception
  • Violate any of these Terms and Conditions

12. Intellectual Property Rights

All content on the HomiQ Households website, including text, graphics, logos, images, and software, is the property of HomiQ Households or its content suppliers and is protected by international copyright laws. All rights reserved.

13. Limitation of Liability

In no event shall HomiQ Households be liable to you for any indirect, incidental, special, consequential, or punitive damages, even if we have been advised of the possibility of such damages.

14. Indemnification

You agree to indemnify and hold harmless HomiQ Households from any claims, damages, or expenses arising from your use of the website or violation of these Terms and Conditions.

15. Modifications to Terms

HomiQ Households may revise these terms and conditions at any time without notice. By using this website, you are agreeing to be bound by the then current version of these terms and conditions.

16. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kenya, and you irrevocably submit to the exclusive jurisdiction of the courts located in Nairobi, Kenya.

17. Contact Us

Questions About Terms

Company: HomiQ Households

Location: Kasarani, Nairobi, Kenya

Email: info@homoqhouseholds.com

WhatsApp: +254 746 831 141

For any questions about these Terms and Conditions, please contact us using the information above.

These Terms and Conditions are effective as of January 2026 and were last updated on January 2026.

Let's Chat With HOMIQ HOUSEHOLDS
Scroll to Top